Enjoy reliability, convenience, speed, and tight security when you receive payments, manage operations, and transact. ” Larry Leanz questioned the rationale for keeping money on these platforms. Level 3: Requirements: Submit/upload your proof of address. Corporate Account (Available Only on Moniepoint Business) To find your KYC level, simply open the Moniepoint app and glance at the top left corner of the screen. This course shines a spotlight on terminal challenges, offering guidance and actionable steps to effectively address common issues frequently encountered with Moniepoint Point of Sale terminals. On the app page, tap on the “Get” button to begin the download process. Click on the ‘Settings icon’ on the top right corner. 4. Oct 19, 2023 · With the rise of mobile banking and payment apps, such as Moniepoint, losing your phone also means the risk of someone accessing your account and making unauthorized transactions. Select the statement type (Standard or Extended) Select the date range for the transactions you want to view and select a format to download the statement of account in (Excel or PDF) Once the necessary selections are made Mar 20, 2022 · User Account is locked: How to unlock your Moniepoint account (step by step)i hope you enjoy this video. Settle Outstanding Debts: If your account was deactivated due to unpaid debts, clear these debts before reactivation is possible. 99 promo credit applied over 36 mos. Click on the 'cards' icon on the lower right corner. “It’s just a regulation from the CBN, and we’ve complied. Click on 'unblock card'. 2: Click on the ‘Forgot Username or Password” section. The directive was also in connection Apr 10, 2024 · How can I create a Moniepoint business account; How do I change my Cash-out Account number as a BRM? How can I reset my password; Why don't I receive the OTPs sent to me from Moniepoint. Mar 30, 2023 · Log on to your Moniepoint dashboard either via the app or web. *5573*5# : You can instantly check your account balance and details by dialing this USSD code. Enter the code and tap Next. The sum of #1500 will be debited from Jul 13, 2019 · My phone is off the charts bonkers! I have a 6S that I always have memory issues with and now battery issues. Moniepoint Business banking helps you grow your business. Say goodbye to traditional banking and enjoy instant and secure money transfers. Select 'pending'. May 2, 2023 · If you would like to change the details linked to your Moniepoint account such as; your phone number, email address, business name, your username, or NOK (Next of Kin) information. Click on 'request new card' and follow the prompt. Apr 2, 2023 · Demilade Egbowon. Activate USSD Now. Navigate to the section displaying your savings plans. However, recently I had to delete the email tab on my phone so make more room for something I needed urgently on my phone. Provide your Bank Verification Number (BVN) and KYC details, and start face & ID verification. Here's how: Upon login, the system detects the new device and initiates the device registration process. - Saving plans for every user. As a Moniepoint personal or business bank account holder, you can stay informed and updated on your financial information, whether you can access the internet or not. If you’re not sure what level you’re on, you can check within your app. This will be a checkbox or toggle button that you Join the DreamMakers. Choose “Other Banks” in transfer options. $80/mo w/Auto Pay (+taxes/fees) for 36 mos) plan req'd. Click on the 'menu' icon on the top left corner. Click on the "UPGRADE NOW" button. Obtain approval for your proof of address. This option allows you to make changes only to your password without affecting any other features of your Moniepoint account. Moniepoint will send you a 6-digit OTP code. ' May 2, 2024 · The available direct codes include: 1. This is where you can customize your notification preferences, including SMS alerts. Updated 1 year ago. for your business. You can easily copy them for sharing by selecting the respective options. Kindly follow the steps below to request your Moniepoint expense card; Log in to your Moniepoint Business profile. Start Course. Aug 11, 2022 · Step 1. A member of our support staff will respond as soon as possible. Experience the better way to bank your business and much more, all within the Moniepoint Business Banking app. Step 4: Click on 'Manage' to make the desired changes. Click on ‘Historical transactions’ and filter with the necessary fields. . This includes inserting the pos paper correctly. When you have clicked on the Moniepoint Account Settings, the next step would be to click on the Password Management option. How do I upgrade my KYC Level on Moniepoint Jan 26, 2024 · If you’ve made the decision to reset your Moniepoint password, follow the steps below to do so; 1: Go to your Moniepoint online platform to log in. Enter the OTP sent to your registered phone number. When I reinstalled email app it says “ account restriction” this phone is restricted from making new email Oct 23, 2023 · The app allows you to easily manage your account settings, view your transaction history, and check your account balance. Withdrawal/ card payment failed, customer debited, What do I do? Withdrawal/Card payment failed but I am unable to log the transaction for reversal, what do I do. If the amount is within the available balance, the Apr 2, 2023 · Kindly follow the instructions below to set up your savings plan. The Moniepoint app offers a wide range of features, which includes: Greater Reliability: The Moniepoint app is always reliable. 5% of the amount you’re withdrawing. Click on ‘Reset Transaction PIN’. Click on ‘download’. Click on the “Login” button to access your dashboard. Description. I probably did this in the past, but I want to add 1 email address then restrict it again. Do not Mar 6, 2024 · Here’s a breakdown of what Moniepoint charges for its services: When you withdraw money ranging from N1 to N20,000, Moniepoint only takes 0. Kindly reach out to our support team providing the receipt of the transaction and details of the correct account you intended to make the transfer to. Create a username, password, and verify iPhone: $829. Personal banking transaction limits. Kindly follow the steps below to block your Moniepoint expense card; Log in to your business account. Enter your username and click on ‘Next’. Navigate to ‘settings’, then select ‘Security’. By your account balance, Click on 'History'. Wait for approval. Make sure your POS terminal is upgraded to the latest version. Access “Transfers and Withdrawals” from the Menu. Subject. 3: Select your account. Select the specific account you wish to close. If you don’t have a POS, learn how to get a Moniepoint POS terminal. Open an account today. Step 3. Jun 16, 2024 · Submit your Next of Kin details. Open the App Store on your iOS device. The reason for this is that after you’ve entered the phone number, a One Time Password (OTP) would be sent to you. Step 2: Navigate to the 'Savings' section within the app. Moniepoint MFB received its license in February 2022 and helps over 2 Go to the Moniepoint online platform or mobile app. Open the app and tap on Sign Up. A password reset link will be sent to your registered email address. Get reliable. Once you are logged in to your account, kindly go to the settings page. Do not hesitate to contact us if you have any further questions or require additional information. Jun 5, 2023 · iphone cannot add email account iPhone 7 I cannot add an email account to my daughter's iPhone 7says the account is restricted. If your POS terminal is blocked due to entering the wrong transaction PIN repeatedly, follow these steps to unblock it: Ensure the POS terminal is powered on. Step 2: Expand Help & support. The dedicated account number is displayed on the POS under POS Transfer, and business owners or their staff can easily share with customers to receive funds. Feb 13, 2024 · Moniepoint Personal Savings Plans. The privacy practices of those third parties may differ from those of Moniepoint. Navigate to ‘Account’. After you’ve landed there, scroll until you see the notification preferences. For transfers, Moniepoint charges a flat fee of N20. Now, you can get a business bank account in your business name right from your phone. From the search results shown to you, look for the original Moniepoint Business Banking app and tap on it. Apr 30, 2024 · A source from Moniepoint said the company had complied with the directive, effectively halting new account creation on their platform. When entering your phone number, do well to enter the correct digits that make up your phone number. The phone number you decide to use should be the one you used in creating the account. I did a successful withdrawal/card payment but the value is yet to reflect in my wallet. Like we've explained in this article, download the Moniepoint Business App and enter your phone number or email address. Your referral code and referral link will be displayed on this page. *5573*1*Amount*Account Number# : You can Experience banking that works. Each plan has a brief description. May 22, 2024 · May 22, 2024. Get it on. May 9, 2023 · Simple follow this step by step guide to resetting your pin. Make running your business even easier with a banking solution that meets all your needs. No queues, no paperworks, instant alert notification. Tap the savings icon in the lower right corner of the screen. In the account settings or profile settings section, you should find a sub-section related to security or PIN management. Send money transfers, request a debit card, manage your bills and purchase airtime credit & data all from the app. 3. Flexible Savings. ”, you’ll receive a one-time password (OTP) on your registered Dec 13, 2023 · Demilade Egbowon. Click on 'Pending Transfers. Apr 23, 2024 · A businessman, known as AIS_Savita on an X post on Tuesday, lodged a complaint against Moniepoint Microfinance Bank, alleging the restriction of his account holding a credit balance of N700m. '. I want to close my moniepoint account but i dont have access to my moniepoint app, please help me! Mar 17, 2024 · Based on your level of KYC verification, here are the transaction limit restrictions we’ll be enforcing for Moniepoint banking accounts from April 2, 2024; Business banking transaction limits. Your BVN name ; Email Address linked to your profile ; Your BVN; Your phone number; Your current cashout account details and the account details you want to be updated. 3: A pop-up question will then appear on your screen asking you to choose whether you ‘Forgot Username’ or ‘Password’. If verified successfully, it will block all your Moniepoint accounts (business, personal, and business Aug 10, 2022 · A dedicated account is created for each terminal specifically to receive POS Transfers before the settlement is processed instantly to the business owner's account. With a Moniepoint POS you can withdraw and deposit cash, and also make payments with any ATM card. Apr 30, 2024 · Oye Niran wondered if their Moniepoint account was safe, stating, “Hope my Moniepoint account is safe. To get started, kindly follow the steps to unlock your moniepoint account. ”. Navigate to ‘Payments’. Moniepoint’s mobile banking interface guarantees seamless business banking, empowering you to focus on what matters most. m. Submit a request. Mar 28, 2023 · This is a case of a fraudulent transfer, it also means that your account has been compromised and you need immediately change your log in details and authorisation pin. Easy to use: Utilizing your mobile The Moniepoint USSD code for easy offline banking. Select 'cards'. To increase your Moniepoint business banking account transaction limit by upgrading to KYC 2, you need to provide the following requirements: BVN or NIN details. You’ll be prompted to enter your current payment PIN for verification purposes. Attachments (optional) Add file or drop files here. Kindly follow the steps below to unregister a device from your dashboard. If providing a utility bill, it must be dated within the last 3 months. My POS terminal was stolen, Please help me! Mar 30, 2023 · Updated 1 year ago. “ Stop Debit transactions ” and then “for yourself” options, which will prompt you to enter your user PIN. Jul 6, 2023 · Step 1: Open Facebook and go to your account. 2: Sign in using your current username and password. Select ‘Performance’ to see a breakdown of your current rank. Unauthorised reproduction or redistribution of copyrighted materials on this website and Moniepoint's digital media pages is strictly prohibited. Moniepoint provides an all-in-one payments, banking and operations platform for businesses and their customers. In April, the CBN asked at least four fintechs — OPay, Moniepoint, PalmPay, and Kuda Bank — to suspend account opening for new customers over Know Your Customers issues. May 31, 2023 · Updated May 31, 2023 07:42. Log in to your Moniepoint business manager dashboard. Can I block my own account (s)? Yes, you can by dialling the USSD code *5577*911# from your phone number and choosing the. Next, share your POS terminal’s account number with the customer willing to make a transfer Enjoy a business solution designed to help you grow. Go to your Moniepoint online platform. Step 3: From the list under 'My Plans,' select the savings plan you wish to modify. Ensure that the address matches the one in our system. banking solutions. ; promo credit ends if eligibility req’s are no longer met; 0% APR. Step 2. Provide the reason for closing the account. Mar 18, 2024 · 9. Select your preferred savings plan from the options available: Flex Savings, Monielock, or Fixed Deposit. Dial the USSD code that pops up using your registered phone number to retrieve your username. Apr 23, 2024 · He reported the restriction on Sunday, April 14, 2024, when he woke up to a text notification from Moniepoint around 1:57 a. Managing your personal banking has never been easier with Moniepoint. The device will immediately be deactivated and will then require an OTP upon Mar 30, 2023 · Updated 1 year ago. Check for the transaction and click on it to view. Apr 25, 2024 · Additionally, the daily credit limit is N500,000, while the daily debit limit is N500,000. Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Address: Oyo-Ibadan Road, Idi-Agba, Ilora, Oyo. Moniepoint Business Bank provides simple yet effective solutions for your business, so you can manage bills, request loans, manage business money transfer operations and grow without limits: - Business Bank account. Select to ‘Devices’. Click on the link and follow the Apr 2, 2023 · Updated 1 year ago. Enter your Moniepoint Jul 1, 2024 · LinkedIn: Moniepoint Nigeria. Then, power up the terminal and ensure it has a working SIM card for network access. In response, the X user and businessman made several attempts and tweeted to find out why a restriction had been placed on his business account. For incorrect pin entries. Click on 'POS Transfer' from the menu. Within the 'Earn Money' section, locate and select 'Earn from referrals. Apr 13, 2024 · Hey there! Have you found yourself in a bit of a pickle with your Moniepoint account? Don’t worry, you’re not alone. Within the Moniepoint Business Banking app you can create your business bank account in minutes, receive or send money instantly, buy airtime, pay bills and request expense cards & POS terminals in less than 48h, on top of working capital loans for your convenience. Someone transferred money from my Moniepoint wallet into another account I am not aware of Jun 27, 2024 · Updated 22 days ago. Kindly follow the steps below to recover your username. Download Moniepoint Personal Banking and enjoy financial success and freedom like never before! Contact us. Enjoy a flat rate interest of 9% annually without incurring any breakage fees. Who is my Business Relationship Manager. Fast & Secure Transfers You can use either our mobile app or USSD code to transfer money to friends, business partners or family in minutes. You can then provide your business name and set up a PIN for managing your account. This includes your phone number, email address, and bank account information. Business Banking. Click on the "Register Device" button to start the registration. Please enter the details of your request. I have her as part of my family group and I know her passwords and mine. Thousands of people are building impactful businesses because of the work we do at Moniepoint. The mail should contain the following . Enter the OTP sent to your registered phone number and submit. The SMS space on your phone is at capacity and you will need to free up some space before you can receive any more SMSs. May 2, 2023 · Kindly send an email of this request using your official Moniepoint email address to your State Coordinator for approval. Kindly follow the steps below to unblock your Moniepoint Expense card; Log in to your business account. Select the business profile you want to access. Yes you can swap your POS terminal if it gets faulty. Visit Moniepoint Website. Click on ‘Forgot Password’. Choose 'Close Account' and proceed by clicking 'Proceed. Click on 'cards' and select the card details you want to block. Click on ‘Forgot Password'. Scroll down to review and click on 'Accept' or 'Decline'. The Central Bank of Nigeria has disclosed that its restriction on fintechs onboarding new customers may last for months. Once the update is complete, you’ll now see the option to accept POS transfers is available. - Request a savings plan from the app. Input the OTP sent to your registered phone number. Click on “request new card” and follow the instructions. In the search bar which can be found at the top of the screen, type “Moniepoint” and tap on the search button. HOW TO REGISTER FOR A MONIEPOINT PERSONAL BANK ACCOUNT Opening a Moniepoint account is easy. Select which of the transactions you want to view (Transfer, Purchase, Airtime, bill payment, dispute) Dec 13, 2023 · Kindly follow the steps below to reset your password and unlock your account. Step 3: Include complete logs and diagnostics in your report. Choose the most suitable plan and click "Start Saving. Learn More. Apr 23, 2024 · He cautioned other account holders to remain vigilant and called for greater scrutiny of the bank’s practices to prevent similar incidents. If you are not receiving the OTPs sent to your phone number, it could be due to the following reasons. Click on 'cards' and select the card details you want to unblock. Apr 10, 2024 · Log on to your Moniepoint dashboard via the app. Kindly follow the instructions below to access the overdraft loan. By clicking on some of the links above, you will leave Moniepoint's website and be directed to a third-party website. Enter your new password and save. On the login page, click on the “Forgot Password” option. Register or log in to the GTworld app. Common Terminal Errors: Their Meanings and Solutions. A savings plan suited for rainy days and emergency expenses. Scroll down and click on Accept or Decline. Select Report a problem. From the app you will be able to manage your business with operational tools like business bank account Click on that option. KYC stands for "Know Your Customer," a process Moniepoint uses to verify your identity for secure transactions. 5: Click on the setting icon. Your current KYC level is displayed there for quick reference. With the app, you can send and receive monney instantly. 6: Click on Security. Less $829. Log in to your Moniepoint dashboard. Apr 2, 2023 · Kindly follow the steps below to view your transactions from the dashboard. To get a Moniepoint ATM card, you can follow these steps: Log in to your Moniepoint Business profile. Apr 4, 2024 · Download and install GTworld app from the Play Store. To log back into your dashboard, follow these steps below whether you are using an iOS or Android device; Open the Moniepoint Personal Banking App on your device. If your transaction exceeds N20,000, Moniepoint applies a flat rate of N100. if you need further help, please reach out to me on Feb 27, 2024 · To activate your Moniepoint POS machine, follow the simplified steps: Step 1: Set up your Moniepoint POS terminal. From there, select "View Details," followed by "View More. Kindly reach out to your Business Relationship Manager providing the details of the information you want to change and a sworn affidavit if requested. Click on the 'Export' icon. Look for an option like “Change Payment PIN” or “Update Payment PIN” and click on it. Tap The ‘Contact Us Tab. Click on the ‘Menu' icon on the top left corner. Simply download the app and follow the instructions. Transfer, save, invest, and much more. 99 (128 GB only) device payment or full retail purchase w/ new smartphone line on Unlimited Ultimate or postpaid Unlimited Plus (min. You will see your current KYC level and the steps required to reach the next level. Enjoy a business solution designed to help you grow. Step 1. The first step to getting in touch with Moniepoint is by going to their website. Log in to your dashboard with your new password. To close your Moniepoint Account: Log in to your dashboard and access settings by clicking on the photo icon located at the top left corner of the screen. Enter Moniepoint account number. POS Payments Everything you need, right at your fingertips. “I have transacted almost N700m in less than four months with Moniepoint Nigeria, but my account was suddenly restricted without any reason given. Click on the menu icon on the top left corner. Scroll down and click on 'block card'. Our committed support team is prepared to assist you. 1: Launch your Moniepoint Business App. Click on the transaction you want to view. Enter the desired withdrawal amount. Select “cards. Moniepoint Microfinance Bank is the definitive bank for small and medium-sized businesses in Nigeria and is regulated by the Central Bank of Nigeria (CBN). Type in your username in the username field. " Apr 18, 2024 · 1. Click on the 'POS Transfer Account Number' on the Moniepoint App Home page. 5. Navigate to ‘Savings’ and c Jan 8, 2024 · Step 1: Login to your Moniepoint account through the mobile app. He Nov 2, 2023 · Download the Moniepoint personal banking app from either the Google Play Store or the App Store. Nature of Moniepoint Enquiry -. Note that if you have forgotten your Recover usernameChange PasswordChange business pin and personal pin Jan 8, 2024 · To withdraw from your Flexible Savings, Monielock, or Fixed Deposit plans, follow these steps: Access your Moniepoint account dashboard. Visit Moniepoint Online Platform: To begin the process, kindly visit moniepoint online platform and while on the login page, click the “Forgot Password” link, input your username and click “Next. It's crucial because it safeguards your financial activities, prevents fraud, and ensures compliance with regulations, all while prioritizing your safety and trust in our services. Select the specific plan from which you wish to make a withdrawal. Click on the "Menu" icon in the top left corner. Oct 1, 2023 · Follow these steps to reset your password and unlock your Moniepoint account: Go to the Moniepoint online platform. Moniepoint MFB was also awarded by the CBN in 2022 as the most inclusive payment platform in the country. 4: Click on the 3 triple bars. Updated December 13, 2023 19:49. In this blog post, we will discuss the steps you can take to block your Moniepoint account in the unfortunate event that your phone is stolen, giving you peace of With Moniepoint, you can effortlessly receive and send money instantly. Enjoy control and convenience in one app. 7: Click on Reset Transaction Pin. Click on ‘Overdrafts’ and follow the prompt to request loans if eligible. Proceed with the registration by clicking on "Proceed. In less than 5 mins, you get an account that is tailored to your financial needs. Who we are. On the dashboard, locate and click on the menu icon in the top left corner. Select the option to enable SMS alerts or notifications. Sign an indemnity agreement. " This will provide a breakdown of your single and Jun 13, 2024 · Open your Moniepoint personal or business app and log into your account. 8: Enter your current pin. Fund your account with a minimum of N2,000 for the card. Click on the ‘Menu' icon in the top left corner. Follow the prompts to verify your identity. Can I open a Moniepoint account without BVN? No, you cannot open a Moniepoint account without a BVN (Bank Verification Number). However, the source denied having anything to do with KYC. Tap Next. For a detailed view of your transaction limits, tap on your KYC level. Next of Kin details. Enter your username or the email address associated with your Moniepoint account. Click on the ‘Menu icon’ on the top left corner. Once you finish setting up your account, click on card to request a debit card and your card will be delivered to your Jan 6, 2024 · To create a Savings plan on Moniepoint: Log in to your Moniepoint account via the app. Your email address. Select username & password. The BVN is a unique identification number that links all your bank accounts in Nigeria to your biometric data. Input transfer amount and add narration if needed. Dial *5573# today. Click on ‘Forgot username’. First, ensure your Moniepoint POS terminal is properly set up. 1. Must be missing how to unrestrict the phone. Activate the USSD feature to easily transfer funds, top-up airtime and data, check your balance, reset your PIN, block and unblock your account without internet connection. On their website, you can get the solutions to all your pressing Moniepoint problems such as if you want to close or deactivate your account. From working capital loans, POS machines and business expense management, we provide complete banking solutions. Go to the Moniepoint online platform. Select the problem type, attach Jun 8, 2024 · Follow these steps to register for Moniepoint Business Account where you can manage all your POS transaction, including getting a debit card, as an Agent: Step1: Sign Up and Verify. Apr 2, 2023 · Kindly follow the steps below to check your current ranking. Moniepoint MFB has a wide range of personal banking services to help you manage your bank account online. However, to change your Moniepoint PIN, it is advised to click on Change Payment PIN. Moniepoint allows you to open a savings plan that matches your saving needs. " Complete the registration by performing face verification, adding an extra layer of security. You can too. Step 5: Confirm modifications by selecting 'Save Changes. Once logged in, click on the 'Earn Money' section on the app's interface. The real question is, why are fintechs always targeted,” he source argued. The phone number you are checking is not the one registered to your Moniepoint account. It is a mandatory requirement for opening and operating a bank account in Nigeria, including Moniepoint Yes, you can request for a Moniepoint ATM card for your business account. With the Moniepoint Flexible Savings plan, you can easily save up extra funds and withdraw them any time you need them, with no strings attached. Here’s a straightforward guide on how to Get verified. Kindly reach out to your business relationship manager to have your POS swapped. Update Your Account Information: Ensure that all your personal and financial information is up to date. Select which of the devices you want to unregister and click on deactivate. Enter your password in the password field. . 2. Enter the reason for blocking the card and submit. Apr 2, 2023 · Kindly follow the instructions below to download the wallet statement for your business manager account; Log in to your Moniepoint business manager dashboard. Jun 26, 2024 · Open your Moniepoint App and log in to your account. You'll see two fields to enter your information, Your email address is in the first box and your phone number is in the second. Open an account. Select “Moniepoint” as the recipient’s bank. yw re hq jo eb yj cl wa ux gd